In order to formulate powerful communication statements and get your message throughout with influence, you firstly must step back and analyze the mechanics of communication.
So what are the mechanics of communication?
The mechanics of communication are often utilized in communication training to explain how communication works on the technical level. This idea additionally is very helpful in growing awareness of how you communicate and probably not something you would normally think through.
Communication might be broken-down into three core areas.
The Communication Components
The Communication Message
The Communication Process
Lets explore each certainly one of these areas.
1. The Communication Components
The parts of communication separate into three points.
They’re words, tone and non-verbal, or normally referred to as body language. These all take up a certain proportion of the message meaning.
In keeping with some specialists words equate to approx 7% of the message, tone 35% and Non-verbal fifty eight%. I think this might differ depending on the context of the communication, however the interesting point here is how little words contribute in the total proportion amount. How much time do you spend making an attempt to get your words proper, when the other components far out weigh of their contribution to the meaning of the message.
Subsequent time you might be in an necessary head to head dialog with someone, change into more aware of the way you sound and what your body language is contributing to the meaning of the message.
2. The Communication Message
Leading on from the elements we can now look at the next area, the communication message. If you find yourself conducting face to face dialogue the message could be separated into 2 unbiased parallel messages which might be being sent.
The information message and the emotional response message.
The information message includes of the words and information, whilst the emotional response message comprises of the emotions you are conveying within the message. This explains why generally a communication message can lead to misunderstanding and in-congruence. How usually have you spoken to somebody who’s utilizing all the appropriate words but you receive a distinct emotional response message. For example you could have experienced this common thought “What they’re saying sounds fine but I do not know what it is.. I just don’t trust them.” One other instance could also be when someone is telling you what they perceive you need to hear, however on the emotional level you just do not feel comfortable with the emotional responses you are receiving. Something does not fit.
Most people have not been taught how to talk about a few of the undermendacity emotions they’re experiencing. This would explain why folks focus more on the information portion of the message because it appears easier. Part of this is probably cultural conditioning, the other part is most individuals have never realized how.
Subsequent time you are in a conversation turn into more aware of what emotions you are experiencing in the course of the communication. Should you start to feel uncomfortable or unsure, just slow the communication down and ask more questions to help make clear what’s really being said. Do not just depend on their information message for the meaning.
3. The Communication Process.
The third core area of communication relates to the systematic way communication works.
Simply defined there are 3 steps.
1. Producing and sending the message
2. Receiving and decoding the message
3. The giving and receiving of feedback.
Most individuals do this by second nature so the suggestion is to develop into more strategic and aware of utilizing the 3rd point of feedback. Use more questioning methods to assist drill down to achieve the proper that means for example.
With a view to tie all three factors into something practical here this is what I suggest.
Next time you’re having face to face communication with somebody, focus on becoming more reflective in your type by asking more questions or paraphrasing to gain clarity. Doing more of this helps to sluggish down the communication to provide you more time to establish among the drivers which may be forming in-congruent emotional response messages, as well as checking the non-verbal expressions that they’re sending.
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